Last updated October 1, 2026 · Draft wording for client and legal review
Orders placed before 1pm PT on a business day usually leave our San Francisco warehouse the same or next business day. Large orders can take up to two business days to pack.
Shipping is calculated from the packed weight and added to your final invoice. Card orders are charged for the invoiced amount after shipping.
If some items are waiting on stock, we ship what is ready and send the rest when it arrives. Each shipment gets its own tracking number and invoice line. You can see backordered quantities on the order page.
Unopened, resaleable products can be returned within 30 days of the invoice date with a return authorisation number. Contact customer service to request one.
For hygiene reasons, opened intimate products cannot be returned unless they are defective.
Report damage or shortages within 5 business days of delivery with your order number and photos. We will replace the items or credit your account.
This wholesale site includes adult products. Please confirm your age to continue.
Sorry, you need to be of legal age to visit this site.